Insights CEO Andy Lothian says in his latest blog: "Coronavirus is causing an unprecedented level of disruption. Its applying greater pressure that is manifesting in many more ways than we could have conceived. So how do we navigate all of that successfully? By investing in our own self-awareness and developing those brilliant ‘human skills’ of empathy, curiosity, humour, communication and leadership." "There was a time when those skills were called ‘soft skills’ – they’re no