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Telling vs Consulting: Avoid friction by adapting your communication style
When we’re at the receiving end of an instruction or a piece of news that’s delivered bluntly or without thought, it can make our hackles rise.
And what about when you’re the one delivering the message?
You might be deliberately direct with your listener because a) you fear contradiction, b) you’re in a hurry, or c) you're trying to be honest.
But often, it’s a simple lack of awareness of how your words sound, and it’s easy to forget about the impact you may have on the
fuse698
Jan 610 min read


"Managing Stakeholders" is now "Stakeholder Engagement"
Announcement! Fuse is excited to announce that one of our most popular workshops is receiving a communication make-over. Our workshop...

Tracy Graf
May 13, 20212 min read
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